Shipping policy

 

Below you will find details regarding the average delivery time for all our packages:

  • Order Processing: After an order is placed, it typically takes 1 to 3 business days to process it. Orders placed on weekdays are usually processed within one business day. However, orders placed on Friday evenings or weekends may take slightly longer.

  • Dispatch and Delivery: Once your order is processed, it will be shipped. Delivery usually takes an average of 8 to 12 business days.

We strive to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service.

How Your Order is Processed and Delivered:

  • Placing an Order: Our ordering process at Smith Fashion is designed for simplicity. Begin by visiting the product page and adding the desired item to your cart using the black "Add to Cart" button. Ensure you have selected the correct variants. Then proceed to checkout by clicking on the "Proceed to Checkout" box. You will need to input correct address details on the information page. After verifying the information, click on the "Proceed to Shipping" button.

  • Dispatch Process: On the "Dispatch" page, double-check the provided address. We are pleased to inform you that shipping is completely free. Proceed by clicking on the "Proceed to Payment" box.

  • Payment Options: Choose from various SSL-encrypted payment methods for secure transactions on smithfashion.com:

    • Credit Card (AMEX, Mastercard, Maestro, Visa)

    After selecting your payment method, click on the "Complete Order" box and follow the instructions for your chosen payment method. Contact us if you encounter any issues with your order.

  • Shipping Costs: We cover shipping costs for all orders, delivered 100% free of charge without any minimum order quantity requirement.

  • Sending Your Order: We aim to process and dispatch your order promptly. To offer fair prices, we aggregate packages and send them out once we have reached a minimum quantity. We appreciate your understanding and support in our efforts to create a better, healthier world.

  • Note on Delays: Like many online stores, we experience periods of high demand and potential delays due to the Corona crisis. Please take this into consideration when placing your order. We strive to dispatch your order as quickly as possible.

For immediate dispatch of your order, contact us via email. Our service team is ready to assist you with the best possible solution.